March 13, 2020

Dear Clients, Design Community, and Artefact Family,

We have been closely monitoring the Coronavirus 2019 (COVID-19) pandemic and wanted to send out a note to our community about what we are doing and how we have been updating our procedures based on recommendations from the Center for Disease Control (CDC), as well as state and international agencies.  

As always, our first priority is to protect the health of our clients, employees, their families, and those in our community.

Additionally, we want to continue to pivot our working styles and collaboration methods so that we can do our part to slow community transmission of the virus while continuing to deliver the highest quality work.

In order to achieve this, we are following guidance for social distancing and beginning last Thursday, we recommended that all Artefact employees work virtually, from home until at least April 24, 2020. Pending changes in recommendations from the CDC and local public health organizations, this date will likely be extended. As a digital agency, we are fortunate that all our tools and services are cloud based and that we’ve experienced minimal disruption moving entirely to a telecommuting posture. We are encouraged to see our staff exercise considerable creativity in how they are utilizing tools in order to effectively collaborate, design, and run workshops while working remotely with our clients.

We also stopped all domestic and international work travel until further notice. Our studio is in the epicenter of the US outbreak and we find ourselves in a position of needing to make responsible choices to reduce the spread of COVID-19.

If you are a current client, you may have already seen or heard about these changes in how we are conducting business and we want to say thank you in advance for your adoption of these working styles given the volatile state we are all in.

We’ll continue sharing updates on the COVID-19 situation as they evolve. If you have questions, please reach out to

Stay safe and healthy,

Rob Girling, Co-CEO

Gavin Kelly, Co-CEO