Most teenagers and young adults worry about finishing homework, finding the right college or landing that first post-grad gig. But for young people diagnosed with a serious illness like cancer or a chronic condition like Type 1 diabetes, life takes on an entirely new dimension of difficult emotions. The doctors at Seattle Children’s Hospital have seen firsthand the toll a serious medical diagnosis can take on the young people they treat, and they know maintaining hope can be crucial to their patient’s care. That’s why Dr. Abby R. Rosenberg and Dr. Joyce Yi-Frazier developed PRISM, an emotional wellbeing program that helps young patients build resilience and manage stress in the face of serious conditions.

Seattle Children’s Hospital is at the forefront of treating the physical and emotional health of patients holistically as well as in harnessing the potential of digital health interventions. When Seattle Children’s recognized the potential of PRISM as an app for patients, they turned to Artefact to design a convenient and trustworthy digital version of the PRISM program.

Animated GIF of a breathing exercise from the PRISM wellness app being used on a mobile phone.
Animated GIF of a gratitude exercise from the PRISM wellness app being used on a mobile phone.

A new frontier in digital health

The PRISM intervention is a powerful example of healthcare viewed not just through a medical and physical lens, but by recognizing the personal and emotional journey of patients. And in app form, PRISM demonstrates the huge potential of digital healthcare solutions, thanks to its scalability, portability, and prospective application across many types of patients and conditions. As Seattle Children’s pilots the PRISM app, we remain inspired by the incredible work of all the practitioners and patients who made PRISM a reality with their perseverance, optimism and hope.

“With Artefact’s elite design skills, General UI’s architecture and Dr. Rosenberg’s fastidious research, we have a marriage of unique skills that allow us to leverage the PRISM program to reduce suffering not just here in Seattle but for teens and families experiencing stress and illness elsewhere, too. The partnership affords us a chance to reduce suffering at scale and we’re thankful to begin the work and iteration process to understand how to support even more children and their families.” 

What we delivered

+ Generative research

+ Concept envisioning

+ Strategic assessment

+ Experience design

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