Design

Imagine this: You just went through the emotional and physical hell of breast cancer treatment for months – maybe even longer. You suffered through chemo and lost your hair, changed your schedule and diet, did research, struggled to cope with your emotions and other people’s too, and possibly went into debt.

Like the three million women who survived breast cancer before you, you’re all too familiar with difficult health care choices. In the face of a high risk of recurrence, over the next five years you’re willing to go through a lot to make sure that if the cancer returns, you detect it early. Recently, more women and doctors are adding MRIs to the usual mammography as part of post-treatment monitoring, but should you? Extra tests can be inconvenient, expensive, and create anguish when false detections take time and work to resolve. You may even end up treating something that never would have caused a problem for you. You’re emotionally and physically exhausted and there’s little information available to help you make this decision.

This is the challenge Group Health Research Institute (GHRI) set out to address with their SIMBA study (Surveillance Imaging Modalities for Breast Cancer Assessment). Conducted between 2013 and 2016, the study goals were to conduct the largest-ever analysis of the effectiveness of mammography and breast MRI, then use the data to empower patients to select the right imaging solution. They gathered perspectives of patients and doctors, then began the analysis with 36,000 breast cancer exams. Early in 2016 they approached Artefact to design a decision aid that could help breast cancer patients understand and discuss their monitoring options.

“Human-centered design turned the insights from our research into a tool that can help breast cancer patients feel confident and comfortable with their decisions in time of high anxiety. SIMBA is a great example of what patient research and human-centered design can do together.”

“This information has prompted me to talk to my oncologist about my breast density and if that would indicate an MRI might be warranted.”

Personalization

Patients told us that personalization made the decision aid more valuable and interesting than any other resource. The personal report is tailored to each user’s unique medical history, and powered by GHRI’s data analysis. Each woman receives her own numerical, text, and pictograph descriptions of how often cancer will be correctly and incorrectly detected or missed with each type of imaging. The report highlights factors that are personally important, as well as the option she currently favors.

Value reflection

As a woman goes through the decision aid, she is prompted with questions to capture her values. Prompts ask for her current stance, then the factors she finds most important (e.g., avoiding false detections, health risks of the procedure, cost, duration). We designed these prompts to encourage reflection on each topic and capture data that can be included in the personal report in order to guide discussions with family members and doctors.

Science-backed visualizations

We know that small design decisions – like the order in which information is presented or the type of visualization used – have the potential to unintentionally bias women toward one option over another. To reduce bias in our design, we consulted behavioral economics, cognitive psychology and human-computer interaction literature on factors known to influence decision-making and risk perception.

Accessible information

Communicating complex medical information to a wide audience can be especially challenging. Working with a plain language expert from GHRI, we carefully reviewed language we used to ensure that women would be able to easily understand the information regardless of their level of education or English proficiency. To improve readability, we organized the information by topic using a “card metaphor” and used large headers to help orient the patient in the tool.

What we delivered

+ Generative research

+ Foresight

+ Concept envisioning

+ Experience design

Learn more about our expertise

  Strategy

According to the Centers for Disease Control and Prevention, chronic conditions that can be controlled but not cured, like cancer, heart disease, and diabetes, are the leading cause of death and disability in the United States, accounting for 70% of all deaths. Treating people with chronic conditions accounts for 86% of the costs in our nation’s healthcare system.

But while the macro numbers are staggering, the real-world challenges to an individual who lives with one or multiple chronic conditions are even more impactful.

From daily management of symptoms and medications to constant worry about how new situations and environments might trigger a crisis, if you are one of the 50% of US adults who live with a chronic condition, your quality of life is constantly under threat.

So we asked ourselves – if more than 90 million healthcare and fitness devices shipped in 2015 alone, if people themselves embrace managing their wellbeing through the 165,000 health apps available today, and if patients are willing to share their data to improve health outcomes for themselves and others, shouldn’t there be a way for people with chronic conditions to see and use the experiences of others to create more positive outcomes for their health?

This is the premise of Chronicle, our concept for a cloud-based platform and smartphone app that integrates real-time environmental, device, biometric, and self-reported data from people with shared health factors. Chronicle helps people quickly gain meaningful insights and make more effective decisions regarding their chronic conditions using real-time, shared data.

“Artefact demonstrates how [big data] might be useful in immediate, day-to-day interventions.”

“If gathering data from my suffering could save someone else from suffering, then for heaven’s sake, please do it.”

Support for multiple conditions

Unlike single-focus solutions, Chronicle allows patients to explore multiple conditions at once. This is especially important as chronic conditions often lead to other complications and comorbidities.

Open integration with connected devices

As more and more consumer and medical devices come online, they generate valuable data that can help create a detailed picture of one’s health. We envision Chronicle as an open platform that integrates data from many sources and creates a multidimensional understanding of chronic conditions.

Patient engagement through familiar tools

Chronicle is designed to support the emotional needs of people with chronic conditions. We designed the experience to feel more like communicating with a friend or a guardian and less like a medical device or doctor’s visit.

  Design

These days, data is quite literally everywhere. Small business owners keep track of their sales and profit margins; the health nut may keep tabs on how many miles run or calories consumed; cities publish stats on growth voting and construction; plus so many more examples.

We are constantly logging data and filing it away, with minimal ways to see what it all means and understand how it impacts us. As more of this data is collected and made publicly available, the ability to visualize it is becoming increasingly important.

Tableau, the industry leader in visual analytics, is on a mission to help people see and understand their data. Recognizing that there is currently no good way to get a quick visual of spreadsheet data on a tablet, Tableau envisioned Vizable: a new application that turns data into beautiful, interactive visualizations that can be shared right from an iPad.

Tableau partnered with Artefact to bring that vision to life and bridge the gap between complexity and clarity. Together with Tableau, we focused on designing a user experience that helps people grow into asking deep questions that data can answer on their iPads.

Our goal was to give people engaging tools that encourage them to explore, while making sure the data remains the hero. From the moment the user opens the app, static spreadsheets become living visualizations that they can flip, move and sculpt, bringing the data to life. From the business owner and event planner, to the health fanatic or anyone with a tablet and some data, Vizable brings the power of data to your fingertips, no server or other expensive products required.

Vizable is a free application available now through the iPad app store here.

“Ultimately, Vizable wants to make deciphering data approachable, intuitive, even enjoyable.”

A new way of thinking with new interactions

Vizable’s dynamic, interactive experience puts it closer to a generative drawing tool than to a cumbersome spreadsheet. This new interaction model helps people quickly grasp not just actions, but a way of thinking. For instance, a slide-in menu makes powerful functionality like slicing filters easily available without forcing users to memorize all of the app’s gestures.

“The rise of big data has put considerable wind into the sails of visualization tools like Tableau, but it’s also put a new premium on simplicity and accessibility…Vizable [is] a free new iPad app that puts sophisticated analytics capabilities at users’ fingertips.”

Starting off on the right foot

We created several animated tutorials to give users an introduction into the subtle but powerful interactions housed in Vizable. From how to add and rearrange columns to changing fields and filtering, new users will instantly be able to see their data come to life.

Learn by doing

We worked with Tableau to introduce a filter menu in Viable to make key functions of the application available even when users have not yet learned the shortcut touch gesture to perform them. This gives users the chance to see and understand the power of the application right away, and learn more about shortcuts like swipe, pinch, and drag and drop over time.

See the full picture

Going full-screen allows users to push all the buttons, palettes, and tools out of the way, elevating Vizable’s core feature and functionality: data visualizations. Subtle UI features like this let users focus on the data, not on the interface.

What we delivered

+ Generative research

+ Concept envisioning

+ Strategic assessment

+ Experience design

Learn more about our expertise

    Strategy

“I like the idea of a lot of smaller, simple device which is connected to you. This is about your health. It should not be lost in everyday social life on a phone.”

“Designers often talk about doing good, but Artefact actually backs it up.”

Detailed reporting that delivers insights from multi-dimensional data


The Dialog patient and family caregiver apps provide an easy way to interpret logs of observable symptoms and overlay that with data about relevant events and activities, providing rich insights over time of factors that may change thresholds or trigger events.

Better insights, better treatment


The Dialog patient and family caregiver apps provide an easy way to interpret logs of observable symptoms and overlay that with data about relevant events and activities, providing rich insights over time of factors that may change thresholds or trigger events.

Early warnings


Dialog communicates to the patient or family caregivers the potential onset of a seizure so that the patient can proactively get to a safe setting or take any preventative action possible to prepare for the seizure.

Flexible wearing styles


Different wearing styles, as a patch on the body or a bracelet on the wrist, allow the patient to determine where to place the device, depending on how discreet they want to be. This flexibility takes into account the person’s emotional needs and how she manages her condition.

Support when needed the most


In cases of emergency, a bystander app provides first responders with instructions on how to help the patient.

A glimpse of a possible reality


The components that can make a concept like Dialog possible are already being developed and tested. Creating innovative experiences that help people understand and manage their conditions better will empower them to live better lives – that’s creating a preferable health outcome by design.

Juicebox portable battery with two cables connected to a cell phone and external battery.

  Technology

Safe and reliable access to electrical power, no matter where you live.

Juice Box is an open energy system concept that allows people to capture energy from multiple sources, store and transport it to where it is needed, and power devices even in the remotest locations.

Designed to be flexible, Juice Box supports multiple energy sources—from the electrical grid, to solar, car battery, or even kinetic. It is our vision for a simple device that gives people, regardless of where they live, safe and reliable access to much-needed electrical power.

We centered the design on human needs to improves one’s ability to work, learn, get access to information, create better living conditions, or begin new business opportunities.

“From set top boxes to mobile UIs, the Seattle design firm Artefact is justly proud of its tech savvy. So when guest editor Bill Gates wished for a recharge-anywhere power source, we went to Artefact for help.”

How can we bring electricity to 1.2 billion people who live without it?

More than one billion people, or 20% of the world’s population, live without electricity. Vast rural areas in Africa and Asia are without power, limiting access to education, health, safety, and social mobility. Simply put, lack of electricity means permanent poverty. While the places where people live without electricity vary widely—in natural resources and seasons, they share a technical ingenuity, an entrepreneurial spirit, and a sense of community. Our challenge was to design a solution that addresses the energy access problem for the largest number of people possible in a way that gives them the freedom to build a better future. Our timeline was four weeks.

“1.2 billion people live off the power grid. This prototype from Artefact could make a big difference for them.”

  Design

Architecting complexity

The ability to use one massive data set to tell unique stories to multiple users creates an interesting design challenge. We built a navigation structure that creates a common experience across a range of scenarios. The navigation of the new Insights Dashboard allows the platform to show contextually appropriate views of the same data, making it easy for DreamBox users to access the information most relevant to them. A school administrator can see data across the district, school, and class levels together, whereas a principal’s view is focused only on their school and classrooms. Teachers see classroom and student data, and can make in-the-moment decisions about whether to stay the course or pivot to accelerate, differentiate, or remediate instruction.

“With a human-centered approach to technology at their core and a passion for education technology to match, Artefact was the natural partner for DreamBox Learning.”

From big data to meaningful data

Most reporting systems are all about data intensity—cramming as many numbers and metrics into a platform as possible. But all of that information is meaningless without the ability to hone in and illuminate it in actionable ways. We designed interactive report building blocks to produce relevant and meaningful insights. Easily customized visualizations allow for quick data exploration and targeted decision-making. For example, the new visualizations make it easy for teachers to track and compare student progress across the curriculum, helping identify where to provide guidance and when to celebrate success.

More time to engage students

Adding more technology to classrooms does not solve one of the biggest problems educators still face: they are pressed for time and supplying personalized attention to all students is nearly impossible. To make it easier for educators to track student performance in real time, we designed monitoring and notification features that align with educators’ goals. As a result, teachers are able to differentiate instruction early and often.

What we delivered

+ Generative research

+ Foresight

+ Concept envisioning

+ Experience design

+ Evaluative research

Learn more about our expertise

 Technology

Managing workflow and resources is a challenge for any creative company, Artefact included. When we couldn’t find a simple and efficient tool for resource planning, painless time tracking, and organizing our ideas, we decided to build one.

10,000ft is a design-inspired visual resource collaboration tool. It allows dynamic organizations – and the creative thinkers they employ – to get a big-picture view of their business, teams, and projects.

It also enables easy collecting and sharing of ideas in a unified project space called 10,000ft Insights, which facilitates timely and relevant feedback and helps organizations share and retain knowledge across disciplines.

10,000ft and 10,000ft Insights promote autonomy, independence, and a unique ability to make real-time strategic decisions based on complex data, which ultimately leads to more opportunities to innovate. To sign up for your free project, visit www.10000ft.com.  

“Where the product shines is as a budgeting tool, constantly accounting the man hours on a project, giving instantaneous projections as to whether or not a project is within its financial bounds.”

“We’ve heard a lot about the importance of design in business, and tools like 10,000ft [Insights]…are manifestations of that new focus.”

What we delivered

+ Generative research

+ Foresight

+ Concept envisioning

+ Strategic assessment

+ Experience design

+ Evaluative research

Learn more about our expertise


Technology

In August of 2018, Magic Leap introduced a groundbreaking addition to the world of mixed reality with the launch of the Magic Leap One Creator Edition, a spatial computing system that pushes the boundaries of how digital content can be brought to life in the real world. But how do you design a user experience in a medium like mixed reality that is being built from the ground up? This is the challenge that makes Magic Leap One an impressive accomplishment and a fascinating design challenge.

Artefact had the privilege of working alongside Magic Leap designers, artists and engineers to imagine, design and prototype the operating system of the Magic Leap One, LuminOS. As an entirely new kind of computer working with digital lightfields and the human brain, the mixed reality user experience was a complete blank slate and there were no established design rules or paradigms to follow. Artefact helped Magic Leap to build a user experience in LuminOS that puts people first in the Magicverse.

“Artefact shares our vision for the future of spatial computing. They provided the frameworks and prototyping tools that enabled our designers to iterate within a medium that didn’t yet exist. And their talented, multifunctional team helped us bring delight and a focus on the user to all phases of the design process.”

LuminOS is at the heart of everything on the Magic Leap One Creator Edition and manages all typical OS functions. It has been specially designed to enable functionality unique to spatial computing and to make software development simple. Additionally, a complete set of Perception services manage environment and user sensing, custom audio and graphics services, high performance compositing and other services that support the seamless blend of the virtual into the users’ real world.

We worked closely with Magic Leap’s design team, to help craft an experience that stays true to the user’s notions of depth, space and the laws of physics, while also introducing new behaviors and abilities that are authentic to spatial computing. This allows even the most magical of digital objects to feel grounded in a consistent and clear experience. As a result, LuminOS empowers Magic Leap users to fully integrate their digital lifestyle and to experience Magic Leap One in a way that is as comfortable as it is captivating.

“Artefact supported our team with their incredible expertise, design mentorship, and innovative and trailblazing spirits.”

Technology

The ZERO1
improves player safety while increasing comfort and performance.

Research increasingly connects sports-related head injuries to chronic brain issues like light sensitivity, depression and anxiety. Yet, despite awareness and huge leaps in material science, today’s helmets are hardly different from the helmets Jim Brown and Johnny Unitas wore 50 years ago.

VICIS, a tech company that spun out of the CoMotion incubation lab at the University of Washington, is working to tackle this challenge with the ZERO1, a 21st century football helmet that is safer, sleeker and more functional.

At the core of VICIS’ innovation is the concept of local deformation. Designed to absorb the impact of a collision, the outer layers of the helmet slow acceleration and protect precious cargo, the brain.

Similar concepts may sound familiar, as they have been in use for years in the automotive industry. Borrowing from these industries and leveraging scientific principles to specifically address the issue of concussions, specifically, VICIS’ revolutionary ZERO1 helmet is designed to reduce the risk of head injury for football players.

VICIS recognized early on that superior technology alone does not guarantee a success and reached out to Artefact to design a helmet that is as functional as it is iconic. We embraced the opportunity to collaborate on the design of the ZERO1, a helmet poised to improve player safety while increasing comfort and performance.

“Artefact understood the critically important need to merge safety, form and function into the design of our new helmet. When we review our helmet designs with current and former NFL and NCAA players, they are consistently impressed by the look and feel of the ZERO1.”

Trusted,
Sleek,
Bold,
Iconic

In elite-level sports, the demands and requirements placed on equipment are extreme, making the job of designing a helmet a very complex one. We spent time with players and coaches, equipment managers, trainers and medical staff and learned to appreciate the complexity of diverse requirements and priorities.

We considered both the functional and human factors, as well as the emotional needs of the players, to deliver a design that reflected the ultimate equation of our research findings, achieving Performance through a balanced mix of Safety, Style and Comfort.

Professional football players are acutely aware of their personal brand. The design of the VICIS ZERO1 inspires confidence, balances style and function, expresses strength and personality, and stands out as unique and recognizable. The ZERO1 is a reflection not only of the values of the VICIS brand, but of the game itself – classic, bold and unforgettable.

Balancing comfort, safety and style for ultimate performance

A helmet needs be comfortable and trustworthy, allowing the player to focus exclusively on running their next route or making their next tackle. During a game, the helmet must be easy for equipment managers to adjust and quick to repair. In case of suspected injury, it must be quick and easy to remove the facemask and helmet. It can never get in the way of a player being on the field.

From the chinstrap to the facemask, the comfort liner to the occipital support – every part of the football helmet needs to meet the specific and often divergent requirements of players and equipment managers. Our goal was to develop a modern yet classic design, highlighting the innovation of VICIS technology while leveraging the components that have historically proven to work. We emphasized the essential over ornamental – with the goal of improving player safety and health outcomes.


Technology

Animated GIF of USAFacts website header showing where the US government's money comes from and where it goes.

“[USAFacts] looks nothing like its bureaucratic counterparts or startups like OpenGov, which also tries to organize and parse government data. Its typeface is pleasingly legible. The site navigation is intuitive. But most importantly, Artefact has made dry facts and figures actually feel engaging.”

USAFacts aggregates the data of more than 60 different government agencies, from the US Census to the Bureau of Labor Statistics. To manage these huge quantities of information, we designed a website framework that brings a structured, unified feel to the data, allowing for easy exploration and understanding.

The framework organizes the information around the central missions of government: establishing justice, ensuring domestic tranquility, providing for the common defense, promoting the general welfare, and securing the blessings of liberty to ourselves and our posterity. Visitors to the site start exploring the data at the highest level possible: overall revenue and spending. From there, they can dive deeper into more specific subject areas, like education or defense spending. Within these categories, users can dial in on the data from different perspectives and through different filters, drawing their own conclusions and forming a deeper understanding of government impact.

Animated GIF on the USAFacts website showing total US federal, state, and local government spending in 2014.
Animated GIF on the USAFacts website of US K-12 education spending in 2012.
Animated GIF on the USAFacts website of education and vocational rehabilitation and employment spending in the US from 1980 to 2015.

Many times, data visualizations are used to tell a story—think of the common infographic. And yet, because the goal of USAFacts is to be unbiased and objective, our design crucially avoids storytelling and editorializing. We want users to draw their own conclusions, so we let the numbers speak for themselves.

Although the data visualizations are minimalistic and engaging, each has a source button that enables users to easily verify all the information for themselves. The source button links to original data sets and provides information on publication dates. It also directs people to the government agencies involved so they can continue their research. What’s more, a whole section of the site is devoted to explaining the choices and methodology used to organize the government data. As a result, the design of USAFacts reinforces the credibility and trustworthiness of the initiative.

What we delivered

+ Generative research

+ Foresight

+ Concept envisioning

+ Experience design

Learn more about our expertise