Block Live Your Virtual Tax Pro
Since entering tax data is a daunting task, people prefer to rely on the expertise of tax professionals. To extend their service, H&R Block asked Artefact to create a virtual solution that provided the personalized experience of the H&R Block offices online.
Our result was Block Live—a Web application that allows users to have a personal, online, real-time tax interview with an H&R Block tax professional.
Block Live takes the best of the H&R Block’s in-person experience and leverages commonly available digital technology, such as video chat, so the user only has to conveniently answer questions and provide documents. The Tax Professional takes care of the rest.